Case Studies - Logistics & Supply Chain

Ref - EDG Group was able to increase in effectiveness and efficiency of the operation, with a pragmatic approach.

Overview
A summary of the Job required
Skilled staff required to operate machinery in the publishing industry to produce national newspapers.

Background
The challenges you faced prior to engaging in business with EDG Group
Inefficient staff management systems, unclear pricing structures.

Solution
How you found EDG Group and why you chose to use them
Already had links within another part of business. Chose to use them as they had proven track record with our company of efficiency and meeting needs in a fluid environment.

Results
How EDG group has solved problems/improved performance
Improved line management performance.
Improved reporting & communication.
Flexibility in all areas in order to meet client needs.
Actively engages in health & safety & environmental programmes with as the host company.

Conclusion
Your Plans for the future, and how EDG may be part of it
Company plans to continue trading and EDG will remain an integral part of the team providing & managing operational staff.

Dean Baker - General Manager

Ref - EDG Group were able to offer a service that exceeded expectations, with a future proof costing model.

Overview
A summary of the Job required
Collection of pallets on a daily basis that need to be delivered to our customers across the UK and Ireland within the required time scale.

Background
The challenges you faced prior to engaging in business with EDG Group
Pricing increasing from other companies
Couriers unable to provide a trailer
Unsatisfactory levels of service and communication that resulted in missed deliveries and customer complaints.

Solution
How you found EDG Group and why you chose to use them
Introduced by a contact in the business (Mike).
Pricing was competitive.
Jamie Cracknell provided us with the confidence that EDG could offer the level of service we required for our company.

Results
How EDG Group has solved problems/improved performance
Jamie the operation manager deals with issues quickly and fairly. He is available for us to contact directly which is one of the reasons we chose the company.
Damage claims are processed faster than any other company we have been with.
If we have any concerns Jamie is happy to have a meeting with us and work with us to come to the best solution that works for both parties.

Conclusion
Your Plans for the future, and how EDG may be part of it
To continue to provide customers with our products with EDG as the courier of these pallets.
As long as the service, price and communication are right EDG will continue to be a part of our future.

Senior Operations Manager
FMGC

Ref - EDG Group have proven invaluable and are now an integral part of operational DNA and business success.

Overview
A summary of the Job required
Movianto required a new depot to be opened to serve the South East with medical supplies, both ambient and chilled. In many cases these are life-dependent medicines so a reliable and swift service is crucial.

Background
The challenges you faced prior to engaging in business with EDG Group
It was a question of finding a suitable premises with good transport links, as well as using a company to outsource the whole operation to in order for us to concentrate on our core business.

Solution
How you found EDG Group and why you chose to use them
EDG Group held contracts in previous industries I had worked in. They always provided an excellent service and it was an easy decision to use them again.

Results
How EDG Group has solved problems/improved performance
EDG have worked tirelessly to assist us in our operations across the south east. They are able to adapt to last minute changes with ease and the operation has grown 3 fold since it began in 2011.

Conclusion
Your plans for the future, and how EDG may be part of it
From the success at the Basildon depot EDG Group have already expanded into other Movianto operations around the UK, providing excellent support which has enabled us to concentrate on expansion and increasing productivity. Future decisions will certainly include EDG Group as a trusted service provider.

Peter Barns - Operations Director
Movianto UK

EDG Group were instrumental in project leadership of the insource of the Guardian Magazines, of which being plant manager I needed to feel confident in the project being achievable at all levels: on time and to budget. EDG Group worked to implement correct machinery needs and best product, with capital and running cost proposals to return value (ROI <12 months). Much focus was placed by the EDG team on staff development and training to give ownership and responsibility with staff involvement from the outset, of which was key to success.

The result was an excellent product with waste levels and OEE achieved and ROI of 9 months – overall an astonishing result which derived from flexibility and enthusiasm across all levels of staff.

The project created a foundation to work on with EDG to exercise their skill sets into further production environments, hence a cost saving to the business.

Steve Melmore – Plant Manager
Guardian News and Media